Refund policy
Return & Refund Policy
At Reeneu, we are committed to providing high-quality beauty and grooming products. Due to the nature of our products, all sales are final, and we do not accept returns or exchanges for hygiene and safety reasons.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at Phoenixglobal31@gmail.com within 7 days of delivery with your order details and clear photos of the issue. We will review your request and arrange a replacement or refund if approved.
Refunds
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Refunds are only issued for orders with damaged or incorrect items.
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If eligible, refunds will be processed to the original payment method within 30 business days.
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Shipping fees are non-refundable.
For any questions or concerns, feel free to reach out to our support team at +919039076655 We appreciate your understanding and support for Reenue!