Shipping policy

Reeneu Shipping Policy

Thank you for shopping with Reeneu! We’re excited to deliver your beauty products with care. Please review our shipping details below.

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📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

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🚚 Shipping Rates & Delivery Times
We currently offer standard domestic shipping only:

• Standard Shipping (5–8 business days): ₹40 (or Free on orders over ₹699)

Please note: Delivery delays can occasionally occur due to carrier issues or weather.

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🔎 Order Tracking
Once your order has shipped, we will send you a shipping confirmation email with a tracking number. You can use this to follow your package’s progress.

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📫 Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost orders due to incorrect or incomplete address details.

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❗ Lost or Damaged Packages
If your order arrives damaged or does not arrive within 14 days of shipping, please contact us at Phoenixglobal31@gmail.com. We’ll do our best to resolve the issue or provide a replacement if appropriate.

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💬 Contact Us
If you have any questions about shipping or your order, reach out to us at Phoenixglobal31@gmail.com — we’re happy to help!